Can't find the answer you're looking for? Send us a message and we'd be glad to help!

Send us a text anytime, day or night (24/7), or give us a call Monday - Sunday from 9:00 AM to 9:00 PM EST.

Psycho Bunny

<span id="isPasted" style="font-size:12pt;font-family:Roboto,sans-serif;color:#374151;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once you place your order with us we are unable to modify your existing order. If you have any additional questions please contact customer service at customerservice@psychobunny.com<span style="font-size:12pt;font-family:Roboto,sans-serif;color:#374151;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">

Once you place your order with us we are unable to modify your existing order. If you have any additional questions please contact customer service at customerservice@psychobunny.com

How can I modify my BOPIS order ?

Buy Online Pick Up In Store

How do I check my order status?

Can I change my order?

Can I cancel my order?

Order Status

How do I do a return or exchange?

How to do an international return?

Holiday Return Policy

Psycho Bunny items purchased at other retailers

Exchanges

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

Can I return or exchange my online order in-store?

When will I receive the refund for my return?

Returns & Exchanges

When will I receive my online order?

Where do you ship?

Shipping within continental US

Shipping outside continental us and internationally

What if my order has been marked as delivered, but I haven’t received it?

What are the terms and conditions for the 'Buy 1 Item and Get 20% Off on Pants & Shorts' promotion?

Shipping & Delivery

What is buy online purchase in-store ?

How do I know what items are eligible for the pick up delivery option ?

Is there an additional cost for the pick up in store option ?

How long will it take to prepare my order ?

What do I need to bring to pick up my order ?

What happens if I don't pick up my online order ?

How can I find my size?

Taking care of your Pima cotton

Taking care of cotton / polyester / spandex blends

Taking care of your 100% polyester

Where to find us?

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

Products & FAQs

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How does Klarna work?

How long should a refund take to reach me?

Payment & Billing

How can I modify my BOPIS order ?Updated a year ago