Can't find the answer you're looking for? Send us a message and we'd be glad to help!

Send us a text anytime, day or night (24/7), or give us a call Monday - Sunday from 9:00 AM to 9:00 PM EST.

Psycho Bunny

To cancel your order, please contact our Customer Service 24/7 via Live Chat or email <a data-fr-linked="true" href="mailto:customerservice@psychobunny.com">customerservice@psychobunny.com</a>Please note, orders are processed within 1-2 hours after they are placed. We cannot guarantee cancellation on orders that have already started the shipping process. For orders where cancellation is not possible, you will need to follow our return process upon receiving your order.You can start your return or exchange here: <a href="https://psychobunny.loopreturns.com/#/" id="isPasted" rel="noopener noreferrer" target="_blank">Returns &amp; Exchanges</a>

To cancel your order, please contact our Customer Service 24/7 via Live Chat or email customerservice@psychobunny.com. Please note, orders are processed within 1-2 hours after they are placed. We cannot guarantee cancellation on orders that have alre

Can I cancel my order?

Order Status

How do I check my order status?

Can I change my order?

How do I do a return or exchange?

How to do an international return?

Holiday Return Policy

Psycho Bunny items purchased at other retailers

Exchanges

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

Can I return or exchange my online order in-store?

When will I receive the refund for my return?

Returns & Exchanges

When will I receive my online order?

Where do you ship?

Shipping within continental US

Shipping outside continental us and internationally

What if my order has been marked as delivered, but I haven’t received it?

What are the terms and conditions for the 'Buy 1 Item and Get 20% Off on Pants & Shorts' promotion?

Shipping & Delivery

What is buy online purchase in-store ?

How do I know what items are eligible for the pick up delivery option ?

Is there an additional cost for the pick up in store option ?

How long will it take to prepare my order ?

What do I need to bring to pick up my order ?

What happens if I don't pick up my online order ?

How can I modify my BOPIS order ?

Buy Online Pick Up In Store

How can I find my size?

Taking care of your Pima cotton

Taking care of cotton / polyester / spandex blends

Taking care of your 100% polyester

Where to find us?

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

Products & FAQs

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How does Klarna work?

How long should a refund take to reach me?

Payment & Billing

Can I cancel my order?Updated 2 months ago